Privacy Policy

Privacy & Cookies Policy Last updated: 10/11/2025

1. Introduction

At SmithBrewer, we value privacy, transparency, and trust. This policy explains how we collect, use, and protect personal information — and how we use cookies and similar technologies on our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). By using our website, you agree to the terms outlined below.

2. Who We Are

SmithBrewer Limited (“we”, “our”, “us”) is a turnkey retail design and manufacturing partner based in the United Kingdom. We specialise in end-to-end delivery — from creative design through to manufacture, logistics, and installation. Registered Address: Notting Hill Way, Axbridge, BS26 2JU info@smithbrewer.co.uk

3. Information We Collect

We collect and process information that helps us deliver our services, manage relationships, and improve user experience. This may include:

  • Contact details — name, email, phone number, company name.
  • Communications — enquiries, project information, or feedback you provide.
  • Website data — IP address, browser type, and usage data (via cookies).
  • Marketing preferences — if you subscribe to updates or download materials.

We do not collect sensitive personal information unless required by law.

4. How We Use Your Data

We use personal data to:

  • Respond to enquiries and manage project communication.
  • Improve our services and website functionality.
  • Send relevant updates or marketing (only with your consent).
  • Meet legal or contractual obligations.

We never sell or rent personal data to third parties.

5. Data Storage & Security

We take data security seriously. All personal data is stored on secure servers in the UK or with trusted, GDPR-compliant partners. We use encryption, access controls, and ongoing monitoring to prevent unauthorised access or loss. Data is retained only for as long as necessary to fulfil the purpose it was collected for.

6. Data Sharing

We may share limited data with trusted service providers who support our operations — such as:

  • Website hosting, analytics, and IT support
  • Email and marketing automation tools
  • Professional advisors (legal, accounting, etc.)

All partners are bound by confidentiality and data processing agreements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to processing or restrict use
  • Withdraw consent for marketing at any time

To exercise these rights, contact info@smithbrewer.co.uk.

8. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us operate efficiently, understand usage, and enhance your experience.

Types of Cookies We Use

Strictly Necessary Essential for site security and operation. Examples: Session cookies

Performance & Analytics Understand how our site is used and improve navigation. Examples: Google Analytics

Functional Remember preferences such as language or location. Examples: User settings cookies

Marketing & Targeting Measure the effectiveness of our campaigns. Examples: LinkedIn Insight Tag, Meta Pixel

Third-Party Cookies

Some cookies come from external providers offering services like analytics or embedded media. These third parties may include:

  • Google Analytics – anonymised usage analytics
  • LinkedIn – performance and engagement insights
  • Vimeo / YouTube – embedded video playback

Each has its own privacy and cookie policy.

Cookie Duration

  • Session cookies expire when you close your browser.
  • Persistent cookies may remain for up to 24 months unless deleted.

Managing or Withdrawing Consent

On your first visit, a cookie banner lets you choose which cookies you accept. You can withdraw consent or adjust preferences anytime via your browser settings. Learn more at www.allaboutcookies.org.

9. Legal Basis for Processing

We process data under one or more of the following lawful bases:

  • Legitimate interests: to operate and improve our business.
  • Consent: for marketing and non-essential cookies.
  • Contractual necessity: to fulfil client requests or projects.
  • Legal obligation: where required by law.

10. Sustainability & Ethical Responsibility

As part of our wider commitment to responsible business, SmithBrewer designs, manufactures, and delivers with sustainability in mind. We continually review how we can reduce environmental impact through:

  • Material selection and waste reduction
  • Efficient manufacturing and logistics
  • Partnering with suppliers who share our sustainability principles

Learn more in our Sustainability Statement [link].

11. Policy Updates

We review this policy regularly. Any changes will be published here with an updated “Last revised” date.

12. Contact Us

If you have questions about this policy, please contact: info@smithbrewer.co.uk SmithBrewer Ltd, Notting Hill Way, Axbridge, BS26 2JU